"Early Appointment Waiting Issues"

About: Macclesfield District General Hospital / Neurosurgery Macclesfield District General Hospital Neurosurgery SK10 3BL

Posted via nhs.uk 7 years ago

I attended the hospital with my partner who had an appointment for 8.30 however no patients were seen until 8.50 because the staff were not ready. I am not complaining but making an observation that this is not efficient and wastes the customers / patients time and causes frustration. If the appointment is meant to be 8.50 then set it for then rather let the customers / patients wait.

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Macclesfield District General Hospital

Submitted on 16/12/2016 at 14:00

Published on nhs.uk on 17/12/2016 at 01:30

We were very sorry to read your comments. If you would like to discuss the aspects of your experience that you were less happy with, please feel free to contact our Customer Care Team on 01625 661449 or e-mail on ecn-tr.CustomerCareService@nhs.net.
The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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Early Appointment Waiting Issues

"Early Appointment Waiting Issues"

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