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Referred in feb 2016 - still awaiting an appointment

Posted By Exhausted Parents

"Referred in feb 2016 - still awaiting an appointment"

About: Royal Hospital for Children and Young People (Edinburgh) / Ear, Nose & Throat

(as a parent/guardian),

Hi My son was referred in Feb this year to ENT. He wakes most days at 3: 30am for the day, he is almost 5 and this has been going on a long time. It took a while to have him referred by the gp who suggested we try other things first including sleep counselling. This is really affecting my sons ability to cope with his day and is putting a huge strain on my wife and I. The Gp has told us our sons tonsils are very large and this could be disturbing his breathing pattern. Please please please priortise this, its an exceptionally poor waiting time.

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 08/12/2016 at 18:26
Published on Care Opinion on 09/12/2016 at 09:08

Dear Exhausted Parents

Thank you for sharing your feedback about your son's length of time he has been waiting to see the ENT Dept at the Royal Hospital for Sick Children, it sounds as though this is a really difficult time for everyone, especially your son.

To allow us to look into this for you I would be grateful if you can please contact the Patient Experience Team and one of the team can look into this for your:

Email: feedback:nhslothian.scot.nhs.uk

Telephone: 0131 536 3370

Post: 2 - 4 Waterloo Place, Edinburgh, EH1 3 EG

I hope that we can help.

Kind regards

Jeannette

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