This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Visit to A&E in the early hours of Sunday 4th...

Story from nhs.uk

"Visit to A&E in the early hours of Sunday 4th..."

About: Darlington Memorial Hospital / Accident and emergency

Hello I had to bring my stepson to A&E in the early hours of Sunday morning and spent between approximately 3am - 7am there.

I would just like to say I was very impressed by the service received and in particular the staff.

The staff had to put up with extremely drunk people and some who became aggressive and did so in a very professional manner.

All the staff we encountered were friendly, helpful and cheerful.

Thank you.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 13/12/2016 at 08:53
Published on nhs.uk on 14/12/2016 at 01:31

Thank you for providing feedback on your recent experience with your stepson at the A&E department at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care he received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Matron to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k