This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Had no complaints!"

About: Northumbria Specialist Emergency Care Hospital

On 25 November I was sent by my doctor to Cramlington hospital with a suspected mini stroke.

After seeing the receptionist and waiting for my name to be called which was about 10 mins., I was taken down to the Orange section to be appraised and examined by a doctor.

I hadn't been there long when I had an ECG, bloods taken, blood pressure etc.

Although I was there for a few hours I also had to have a brain scan.

I cannot fault the good service I received from the doctor and nurses.

I was then taken to the Strokes unit where more tests were taken by lovely staff who were extremely professional and thoughtful.

When the results were through, the doctor explained to me that a TIA had occurred and they dutifully explained the medication I would have to take.

Finally after receiving my medication I got the go ahead to go home.

All I can say is I have nothing but praise with the way I was treated. Thank you.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Northumbria Specialist Emergency Care Hospital 7 years ago
Northumbria Specialist Emergency Care Hospital
Submitted on 06/12/2016 at 14:39
Published on nhs.uk on 07/12/2016 at 01:30


Dear Sir/Madam,

What a lovely review to read, thank you for taking the time to share it. It sounds like you have been through a lot and I am so pleased we were able to provide you with the care you needed.

The teams involved in your care will be thrilled to read that they have had such an impact on your journey, thank you for giving me the opportunity to share your kind words with them. Your experience is what we strive to achieve with all of our patients, and I know the staff will be proud to read about it.

I do hope you are recovering well.

Best Wishes

Jessica

Jessica Mallach - Head of Quality Improvement and Patient Experience

Opinions
Next Response j
Previous Response k