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"Staff gave 100%"

About: Northumbria Specialist Emergency Care Hospital

(as a parent/guardian),

My  baby was admitted to cramlington hospital on  with bronchiolitis. He had a bit of a bad time and would like to thank the doctor that was on duty who gave 100% in looking after my baby and the nurses who were fantastic giving the care he needed.

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Responses

Response from Northumbria Specialist Emergency Care Hospital 7 years ago
Northumbria Specialist Emergency Care Hospital
Submitted on 06/12/2016 at 14:40
Published on nhs.uk on 07/12/2016 at 01:30


Dear Shell79,

I hope your little one is recovering well, thank you for taking the time to share this review during with me at what I can imagine must have been a difficult time. I am so glad that your son got the attention that he needed from the staff in the department, they will be very proud to read your kind words.

I wonder if you would mind emailing me with your son’s details so that I can make sure the doctor you mention can be made aware of the impact they had on your experience. My email address is Patient.Experience@Northumbria-Healthcare.nhs.uk.

Kind regards,

Jessica

Jessica Mallach – Head of Quality Improvement and Patient Experience

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