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Such a great hospital and staff!!

Story from nhs.uk

"Such a great hospital and staff!!"

About: The James Cook University Hospital

Over the years my father has been receiving treatment for diabetes and lately cancer. I certainly can't say a bad word about this hospital or it's hard working staff (all included). My father always received the best care possible with dignity and respect and myself and my family would like to thank you all for supporting him, sadly he passed away at the weekend peacefully at home. Thank you again and keep up the hard work!

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Responses

Response from The James Cook University Hospital 7 years ago
The James Cook University Hospital

Submitted on 07/12/2016 at 16:37
Published on nhs.uk on 08/12/2016 at 01:30

Good afternoon

Thank you for your kind comments posted on the NHS Choices Website expressing gratitude for the care and treatment afforded to your father at The James Cook University Hospital.

It was very nice to hear that your lasting memories are of staff treating your father with dignity and respect.

Please accept my deepest sympathy on your family’s very sad loss.

It is always pleasing to receive a message of thanks and I very much appreciate you taking the time to contact the Trust.

I will ensure your kind comments are passed to Senior Managers for the relevant areas, so the members of staff concerned are made aware of the positive feedback received from you.

Thank you again for your kind words.

Kind regards

Margaret Robinson

IG and Patient Safety Advisor

Quality Assurance and Academic Directorate

Patient Advice and Liaison Service

The Murray Building

The James Cook University Hospital

Marton Road

Middlesbrough

TS4 3BW

Tel no: 01642 850850, x53725

Email: margaret.robinson@stees.nhs.uk

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