"Review of hospital cleanliness on ward 11"

Husband was admitted for urgent surgery after being sent home previous week from A&E. Was in itu for 10 days and cannot fault the care and cleanliness on there but then he was moved to ward 11 and what a shock. Floor was absolutely filthy it wasn't mopped the three days he was on there. There was no walking frames on the ward and I used a hand sanitiser on the wall on the Friday night and it fell off and still hadn't been replaced by the Monday. He's still there but on a different cleaner ward.