"What it was like to have surgery on a prolapsed..."

I am hugely grateful to everyone who treated and cared for me. Ultimately that is all that matters. There were some issues that seemed to relate to the day management from the nursing side and I mention this with the intention of helping rather than criticising. Having asked everyone to come in at 0730hrs, just tell us that we are likely to wait many hours for surgery. Tired, nervous, hungry, dehydrated and in pain, we were sat in the day room and were given no further information at all. We expected a wait of 30 minutes or so, but six hours later absolutely nothing. Six hours with not a word. Since you repeat this every day, you must know that we will be waiting for a long time so why not just tell us? We down mind, but not knowing is very tough. Finally at 1300 I got up and asked a nurse what was happening and they said I could expect surgery around 1430. Great, but why not just tell me that hours earlier? It was the start of feeling more of a number rather than a nervous, ill patient. After the surgery, the ward was generally a little chaotic. Requests for fresh bed pans were forgotten, curtains were left open making it embarrassing to pee, water jugs would disappear for over an hour and food requests were wrong almost every time. A relative called to ask how I was and was made to feel a bit of a nuisance. There was ongoing confusion over pain meds. Everyone on the ward described similar experiences. In the big scheme of things, it is minor but just remembering that we are people not numbers would add a great deal. To reiterate, though, I am in awe of the skill and knowledge and hugely grateful to everyone. I just think it's better to give honest feedback.