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The Team on Danbury listened to me

Posted By Sopqd39

"The Team on Danbury listened to me"

About: St Andrew's Healthcare Essex / Danbury

(as a staff member posting for a patient/service user),

I told the team what I wanted and they listened to me

I’m fine, I have been fine for 3 years. I was wrongly placed where I was before so I came here. I am waiting for accommodation for supported living. I have chosen where I want to go and chose there because of my beliefs. I told the team what I wanted and they are sorting that out. I am pretty satisfied.

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Responses

Response from Sophia Feurtado, Head of Patient Experience, Quality and Governance, St Andrew's Healthcare 7 years ago
Sophia Feurtado
Head of Patient Experience, Quality and Governance,
St Andrew's Healthcare

Submitted on 06/12/2016 at 16:36
Published on Care Opinion at 16:43

Thank you for sharing your story with us. It is a wonderful that you are now about to move on to supported living. I am pleased that you have taken the time to let us know that the team listened to your wishes and are working to ensure that you locate to the place of your choice.

Best of luck as you take the next steps. I will pass your comments onto the staff.

Sophia Feurtado

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Amanda Albano, Operations Manager, St Andrew's Healthcare 7 years ago
Amanda Albano
Operations Manager,
St Andrew's Healthcare

Submitted on 06/12/2016 at 16:57
Published on Care Opinion at 17:03

Thank you for sharing your experience. It is good to know you have been listened to and that you have achieved your desired placement.

Amanda Albano

Operations Manager. Essex

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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