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"Waiting time on test results."

About: Raigmore Hospital / Neurology

(as the patient),

I have been dealing with my doctors, radiology & neurology department in inverness for over 18 months about health problems ie muscle loss in legs, severe pains in the groin area which most days I am bed bound. As this is my 2nd M. R. I scan, my doctors at my medical practice told me they would put it through as a priority. They never did. When I got my 2nd scan, I was told that my results would be with my doctor within 2 weeks, so I phoned my doctors and guess what, I was told it would be another 4 weeks before I would get results back, so after all that I've had to go through, I am in agony all day everyday and can't live a normal life, unable to pick my young daughter up as I've no strength in my legs also unable to do a 5 minute walk without feeling I am going to collapse.

I would like an explanation to why the NHS think they can treat my health in such a disgraceful manner. I am a young man feeling like 85, and keep getting fobbed of with medication that does not work, this was the last straw. A service provider like the NHS should be honest with patients, as worry can deteriorate our health.

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Responses

Response from Katherine Sutton, Chief Officer - Acute Services, NHS Highland 7 years ago
Katherine Sutton
Chief Officer - Acute Services,
NHS Highland
Submitted on 05/12/2016 at 22:08
Published on Care Opinion on 06/12/2016 at 11:27


Dear Mr S O UNHAPPY,

I am very sorry to hear of your poor experience of services in Raigmore Hospital.

I would be keen to look into the circumstances in more detail for you.

Please contact me on 01463 705087 if you wish me to do so on your behalf.

Kind regards,

Katherine

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