"Superb service"

After emergency treatment and admission for a very painful but non life threatening back condition I have much to say, 99% of it extremely good. I have nothing but sincere thanks and respect for all involved in my care, from my GP's surgery, ambulance, A and E, wards F3 and M1. This includes the orthopedic registrar, all nursing, HCA's and ancillary staffs (including lovely staff who made welcome cups of tea to the porters who pushed me up and down the long corridors). My condition was investigated and treated with knowledge,care, and compassion. The x-rays, scans and blood tests all of which needs skilled staff were done ASAP (I dread to think how much I've cost the NHS over 5 days). I absolutely understand that emergency care is provided on clinical need and any delays, for example waiting for the ambulance,operation or scan are due to this reason. The simple fact being that we (the users) are simply too many for our wonderful NHS services. I feel I am well qualified to offer an opinion as a recently retired registered nurse who has seen the NHS from both sides. I have a suggestion, could a leaflet be produced for patients listing the many reasons why you may have had to wait.. Or perhaps even a list of the many unknown staff involved in our care. I feel that the majority of patients would appreciate the information and also be surprised by just how many people it takes to provide that care. I am happy to put my name to this or to be contacted. Sue Smith