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"Preop Assessment"

About: Royal Infirmary of Edinburgh at Little France / General Surgery

(as the patient),

I attended my preop appointment at the beginning of November at the Royal Infirmary Day Surgery Unit. I just wanted to pass on how brilliant the staff were. My pre-admission nurse Moira (can't remember her last name) was absolutely brilliant. I just want to thank her for her understanding and patience during that appointment and that she really is a brilliant nurse. Thank you for making the appointment as relaxed as possible and really listening to what I was saying. You are a credit to the unit! X

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 7 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian
Submitted on 03/12/2016 at 10:18
Published on Care Opinion at 21:45


Dear Dionnex

Thank you very much for sharing your feedback with us following your pre-op assessment at the Day Surgery Unit at the Royal Infirmary of Edinburgh last month. I have passed your kind words onto the team in the Unit and I am sure they and especially Moira will be delighted with your feedback.

I am not sure if you have had your operation yet and wish you well for a speedy recovery.

Kind regards

Jeannette

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