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Care Opinion

Excellent care at Hurst ward

Posted By Sopqd39

"Excellent care at Hurst ward"

About: St Andrew's Healthcare Birmingham / Hurst

(as a staff member posting for a patient/service user),

It was challenging when I came here. I was poorly – I felt my life was ending. I was put on the right medication which stabilised me. I am now near discharge after being here since 2015. I feel better in myself and I have accepted my illness.

I am a whole new person.

I would like to thank all staff who have worked with me. The medication and therapy has helped.

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Responses

Response from Sophia Feurtado, Head of Patient Experience, Quality and Governance, St Andrew's Healthcare 7 years ago
Sophia Feurtado
Head of Patient Experience, Quality and Governance,
St Andrew's Healthcare

Submitted on 23/11/2016 at 07:55
Published on Care Opinion at 08:44

Thank you for taking the time to let us have feedback about your care. I am delighted to hear that your medication has helped you and that you are now nearing discharge. The staff will be pleased to hear how well you are doing and I will pass on your thanks to them. Can I wish you all the best as you prepare to move on from St Andrew's.


Best wishes

Sophia Feurtado
Head of Patient Experience
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