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Care Opinion

Being away from Home

Posted By Sopqd39

"Being away from Home"

About: St Andrew's Healthcare Birmingham / Moor Green

(as a staff member posting for a patient/service user),

I don’t like being in Birmingham because it is not in my own country. I come from Wales. I would like to be nearer home. The staff always bring me up when I am down. The staff are re-assuring.

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Responses

Response from Sophia Feurtado, Head of Patient Experience, Quality and Governance, St Andrew's Healthcare 7 years ago
Sophia Feurtado
Head of Patient Experience, Quality and Governance,
St Andrew's Healthcare

Submitted on 23/11/2016 at 08:29
Published on Care Opinion at 09:00

Thank you for sharing your thoughts with us. I appreciate that it is difficult being away from your home. I am pleased that you find the staff re-assuring and I would like to encourage to keep communicating with your team. They will work closely with you to make sure that your preferences are reflected as your journey continues.

Best wishes
Sophia Feurtado
Head of Patient Experience
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