I was treated on ward 21 for cataract removal I was very pleased with all the staff and treatment I received just one let down I had watched the nurses giving there discharge talk explaining about after care and any problems .I was discharged by someone who took all of 10 seconds to give me paper work and tell me use drops four times a day that was it . Luckily I had been listening to other people discharges to find out more infor. I understand thst staff have to learn but bedside manner is a big part of there training so hope this person gets better with the discharge patter .That aside my whole overall of my visit was very pleasant and will feel at ease coming back for getting my other eye done thank you to all the kind staff on ward 21
"Canaract"
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted via nhs.uk
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