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Food problems

Posted By elizabethe

"Food problems"

About: Good Hope Hospital / Elderly medicine

(as a relative),

My elderly father has been in and out of hospital for last 3 months and has lost a lot of weight he finds the food is disgusting!

The drinks prescribed are he also finds disgusting. The juice variety is improved if made very cold but this is not possible! So, this in my opinion is a significant barrier to him getting better! He has never eaten cornflakes, so is not going to start now.

I know this is difficult to resolve, but important to flag. I challenge the CEO and Directors to be a patient for a few days (undercover) and try the food!

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 09/02/2017 at 17:32
Published on Care Opinion at 22:10

Dear elizabethe

Thank you for your feedback regarding your elderly father and his recent admissions to Good Hope Hospital under the Elderly Care Team.

I am sorry to read that your father has had difficulties with the food.

Can I please ask you to contact me at your convenience so that I may gain some more information to look into your concern in more detail? I can be contacted either by telephone: 0121 424 0808 9am- 2pm Monday to Friday with a voicemail service in operation at all other times, or by email: marie.helebert@nhs.net

I look forward to hearing from you and I hope this is acceptable.

Thank you for posting your comments, patient and family feedback is extremely important to us.

Kind regards

Marie Helebert

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