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Happy patient

Story from nhs.uk

"Happy patient"

About: Cumberland Infirmary / Ear, Nose and Throat

My sincere thanks to the audiologist who attended to me when I visited the department. on Monday 31st October they were so pleasant and professional it was a pleasureable experience they fitted me with two hearing aides and my quality of life immediately improved I am so grateful and am forever praising my experience of my visit to family and friends.

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Responses

Response from Cumberland Infirmary 7 years ago
Cumberland Infirmary

Submitted on 09/11/2016 at 09:12
Published on nhs.uk on 10/11/2016 at 01:31

Dear Ms Turner,

Thank you for getting in touch with us with such a positive review of your recent visit to our audiology department.

I am very pleased to hear that you found the audiologist to be both pleasant and professional.

I will pass your comments to the Audiology team and the Matron for the area as I am sure they will be delighted to share your feedback with all staff members involved in your care.

I do hope that your improved hearing is continuing to enhance your day to day experiences.

Best wishes for the future.

Alison S-D

Patient Experience

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