About: The Great Western Hospital The Great Western Hospital Swindon SN3 6BB
Posted by David Beaton (as ),
What I liked
What could be improved
Having been both an out-patient and in-patient for a number of years I rarely, if ever, saw the same consultant more than once. Much time was wasted waiting for a consultant to read notes. The appointments system leaves much to be desired: there seems to be little communication between medical and clerical staff in terms of urgency.
I have now started using Salisbury District Hospital and cannot speak highly enough of the organisation and treatment I am receiving. All the staff are friendly and approachable and seem to genuinely care about the needs of individual patients. This is in marked contrast to Great Western where staff are genrally lacking in warmth.