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"Cannot contact anyone"

About: The Great Western Hospital / Urology

Had a CT scan 7 weeks ago and have heard nothing back from Urology.

Phone calls go unanswered.

I've had cancer before and am concerned but simply cannot speak to anyone

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Responses

Response from The Great Western Hospital 7 years ago
The Great Western Hospital
Submitted on 27/10/2016 at 09:50
Published on nhs.uk on 28/10/2016 at 02:32


Thank you for taking the time to tell us about your experience. We are sorry to hear we did not meet your expectations. We take concerns seriously and are keen to investigate and take action as appropriate. In order for us to do this, please contact our Patient Advice and Liaison Service by emailing pals.team@gwh.nhs.uk or calling 01793 604031 with full details of your concern.

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