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"Visit to edgefield ward"

About: Norfolk & Norwich University Hospital / Urology

I had to go as an inpatient for three days in edgfield ward and the staff were very helpful from the ward orderlies to the nurses, everyone was very polite and indeed helpful. The only fault I found was the food it was not I thought very well presented and was Luke warm,this is my only fault other than that very impressed, and thank you for looking after me.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 7 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 02/11/2016 at 11:32
Published on Care Opinion at 11:36


Dear Patient

Thank you for your kind comments regarding your inpatient stay on Edgefield Ward. I am pleased to read staff were polite and helpful and I hope you are recovering well. I am sorry to read you were dissatisfied with the quality of the food.

We will share your comments with the senior staff in the hospital. Thank you for taking the time to post your comments.

With kind regards

Sarah Eastwood

Patient Advice and Liaison Service (PALS) Manager

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