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"Elm House CAMHS - Macclesfield"

Camhs is an easy place to find with parking availability (if you can find a space). I have been attending camhs for almost a year now; I was referred by my doctor. My experience so far has been mostly good. I can't fault the staff to an extent to be fair. However, I would appreciate a smile on the staffs faces in reception. For me, it would make my experience slightly better. There's nothing worse than arriving to be greeted with a face as though you're unwelcome there. Especially when you aren't keen to go in the first place. Moving on, I do have to give credit to my therapists as they are almost always willing to arrange appointments around my timetable. And sometimes if required, they will also try to slot me in beforehand if I feel the need. Recently I've been seeing the new eating disorder therapist, so for now I'll talk about my therapist of whom I've been seeing from the start (clinical psychologist). For me, my therapist has always been honest and open with me. If they have something to say, they'll say it. Within reason and appropriateness of course. They're always alerted and informed me of any changes or issues etc. For example, if they've had to contact my doctor about something, they always make me aware rather than keeping me none the wiser. Which is what I like most, because I hate not knowing what's going on. The only time they haven't always alerted me straight away is if something has had to happen beyond their care. Of which they'll still alert me as soon as they can. But I appreciate that that's not always possible given circumstances. Furthermore, my therapist has always been attentive with me and not once have they ever given up. They've kept going and pushed me regardless of my unwillingness and stubbornness to engage fully. (Massive appreciation and respects to E!). I'm not an easy patient, let's put it that way. I do make their job difficult. But like stated, nobody has ever given up with me. I feel like I'm being treated fairly 100%. I have from the start. My therapist has always tried to engage me by setting tasks and homework (don't worry, nothing like school!). They've tried to make sessions fun rather than gloomy and depressive (and had succeeded). Their natural sense of humour is an added bonus. I love their natural bubbly, positive personality. I also like how they're pretty casual and allows 'banter'. Because for me, I don't like the professional formal approach. It makes me feel highly uncomfortable and unwilling to engage at all. Overall, I think camhs is okay. But like anything, it isn't for everyone. Oh, and I almost forgot to mention... They also hold a group once a month which is like a patient feedback group, which can involve fun activities. It's a good way to socialise with other patients in a similar situation. Lastly, if you're coming here, don't worry. This place isn't as scary as it may seem! Trust me. You'll be okay. And if you are worried or scared or whatever, inform your therapist. They are there to help. Thanks camhs (:

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Responses

Response from Elm House 7 years ago
Elm House
Submitted on 06/12/2016 at 16:17
Published on nhs.uk on 07/12/2016 at 01:33


Dear Naomi,

Thank you for your positive feedback. I will pass this on to the CAMHS team.

Kind regards,

Patient Advice and Liaison Service

Cheshire and Wirral Partnership NHS Foundation Trust

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