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Reenablement service

Posted By Mitzy moo

"Reenablement service"

About: Chorley Royal Albert Edward Infirmary

(as the patient),

I was sent home with the Re-enablement team set up 4 times a day and my social worker Anna-Marie also set up the service with Age UK/Age concern for the 6 weeks -  1hour shopping and cleaning service, and although I have rung the service, explained and been told that someone would ring me the same day but no contact has been made.

My neighbours and friends are all elderly and can`t help me apart from the odd couple of items. Now Anna_Marie was appointed to me when I was in Wigan hospital and I don`t know how to contact her to get help.

Can you help please?

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Responses

Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 7 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust

Submitted on 24/10/2016 at 09:12
Published on Care Opinion at 11:38

Thank you for your posting, we are always happy to help in any way we can but as this was posted with a pseudonym it is not possible to identify to respond personally. However, it would appear, on face value, that the contact details required were in respect of other agencies that work outside the remit of this Trust. Therefore, information has been sent via Patient Opinion to forward on, which we hope will be helpful. If we can be of further assistance then please contact the Patient Relations Department direct on 01942 822376.

Kind regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Mitzy moo (the patient)

in response i have been sent an e.mail and replied using my name and details and now waiting a reply from them at patient relations. thank you.

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