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"Gastroscopy Appointment at BRI (2nd Floor)"

About: Bradford Royal Infirmary

I had an gastroscopy on 18.10.16 in the evening and the staff nurses were brilliant. The test itself can be really unpleasant since a camera is inserted through the mouth. However, the level of care i received was 10/10. If I get a chance, I will go back and thank them all. I appreciate their privacy which is why I am not going to mention their names. But I would give full marks to the whole team and I hope all the patients receive the same level of care. Usually people only leave feedback when they have bad experiences. However, people who work hard deserve recognition and postives should always be shared as well. Well done

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Responses

Response from Bradford Royal Infirmary 7 years ago
Bradford Royal Infirmary
Submitted on 25/10/2016 at 13:47
Published on nhs.uk on 27/10/2016 at 02:32


Hello, thank you so much for taking the time to send us this feedback, and I very pleased you feel you had such excellent care, and a good experience with us despite what can be an uncomfortable procedure.

We will certainly be sharing your comments with the team, and it will mean a lot to them and encourage them to keep doing all they can for our patients.

If you would like to send more detail you can e mail me at patient.experience@bthft.nhs.uk and I will pass that on.

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