"Outstanding service"

About: Yeovil District Hospital

I visited today for a colonoscopy and the service that I received was amazing .There was hardly any waiting around - I was in at 8.30 expecting to have to read my book for ages but I was seen very quickly for all the paperwork and having the procedure by 9.30 if not before . Obviously this is not a very pleasant procedure but all the staff that I met went out of their way to be cheerful ,caring and to put me at my ease. Special thanks to all who provided excellent care and treatment before,during and after . In fact every staff member in the unit that I either observed or overheard talking with other patients were all a credit to their profession and they reaffirm what a wonderful NHS we are lucky enough to have

Thank-you all so much and for those of you reading this before you go in for your visit just as I did yesterday do believe all the positive comments and take comfort from the fact that the staffs caring attitude will make it as bearable a visit as is possible !

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Responses

Response from Yeovil District Hospital

Thank you so much for your positive comments.....I have passed them onto the staff involved who will be very encouraged to receive them

Linda Hann Patient Experience Manager

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