"Problmes at Sanctuary Birth Centre"

About: Queen's Medical Centre / Maternity care

(as the patient),

This is my first baby. I started having contractions and called the hospital twice before they agreed for me to go in after telling them I had started bleeding. They were trying to send me away despite my contractions being 2-3 minutes apart. They were reluctant to examine me but upon examination I was 6cm dilated. I was then admitted and had a water birth which I think went quite smoothly.

However, my treatment after the birth was horrendous. I was left in stirrups uncovered and exposed for 30 minutes whilst they found someone to stitch me up. I was then left to sit in my own blood for about 3 hours not knowing if I was allowed to move. Alongside this my baby had been taken away from me and was left for 20 minutes naked on the baby examination table whilst a doctor was called to check her over.

Eventually when I was up and dressed we had to take baby to the paediatrician and walking up to the floor they sat me down as I came over all faint and dizzy. Despite this treatment, the midwife was actually very nice who delivered my baby but she seemed to have thought I had asked for an early discharge. Upon delivering my baby at 10: 05 I was discharged at 4: 30 despite me telling her that I was struggling to get my baby to latch on. She gave me a beaker and syringes and sent me on my way. I later found that she had gave us some leaflets and told us to read them before we left but I don't even remember being given these leaflets. I was so exhausted from the labour I just went along with the motions and went home.

However, 3 days later I still could not feed my baby and was getting no support. My mental health took a turn for the worse and I was not eating, sleeping or washing. I have had no choice but to start bottle feeding my baby which has really upset me and everyone is now worried that I am developing postnatal depression. I feel that this has all stemmed from my treatment at the hospital and being sent home too early without knowing how to feed my baby.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Nottingham University Hospitals NHS Trust

Your feedback about your experiences following the birth of your baby is troubling. I am pleased to hear you were treated well by the midwife and that your birth went smoothly. However, your aftercare experience not what we would wish for any patients, for which we apologise. Please get in touch with me by calling 0115 924 9924 ext 63941 so I can speak to you further about what happened and assist you in getting the support and answers you may require.

Kind regards

Gemma Herbert,

Midwife and Acting Matron, QMC Maternity