"Heart palpitations"

I went earlier this year with a racing heart after the fourth day i was very worried, i actually called 111 & i think i misheard the nurse who took my call as i thought they said it was fine to go to Edenbridge, i was treated with respect, i did have a long wait but hey it's a hospital full of sick people who all think their case is more urgent than yours, so i wasn't bothered by the wait, I was seen by a lovely nurse who apologized for the wait & after i had explained what was wrong, they put me took my pulse & blood pressure, they told me it was normal, the nurse wasn't patronizing at all, they told me it had probably settled while i was waiting. I was very thankful not only for their patience but also as it turn out the wait! I will be going again if the need ever arises!

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Responses

Response from Edenbridge Hospital

Dear Clare

Many thanks for your review of Edenbridge Minor Injury Unit.

It is good to know that the team there looked after you and gave you all the care and reassurance you needed.

We are pleased that you would gladly use this service again in the future should you need to.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807 Email: kcht.cct@nhs.net Website: www.kentcht.nhs.uk

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