"admission october"

About: Queen Victoria Hospital / Ophthalmology

Referred to qvh with puk in left eye caused by rheumatoid arthritis, second addmission for same problem after 5 years, inpatient for five days & received nothing but superb care from ALL the staff at all times, I dont believe anyone likes being in hospital but rest assured you would be very hard pushed to find a finer one.

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Response from Queen Victoria Hospital

Dear Anonymous

Thank you for the positive feedback that you have provided regarding your treatment whilst under the care of the eye team here at Queen Victoria Hospital. We are very grateful for your kind comments and we have passed them on to the surgical and nursing teams who have also expressed gratitude for them.

Feedback, in all forms, provides us with an indication of how well we are doing and also where there are shortcomings in our services. We utilise these feedback to review our practices in order to better improve our patients' experience. We are very pleased that you have had a totally satisfactory experience under our care and we do hope that your recovery has also been satisfactory.

Kind regards,

Nicolle Ferguson, Patient Experience Manager

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