"Those magnificent men in their ambulances...."

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Earlier this month I suffered a sudden, disabling stroke, and passed out for a short while, but had sufficient time to recognise that I was in serious trouble. The Ambulance dispatchers for the South West Ambulance Service immediately deployed a crew, who were with me very quickly. Being fully aware of my surroundings and situation, I can only describe the way these guys dealt with me, in this most FRIGHTENING predicament, as absolutely 'wonderful'.

I am SO grateful for their care, consideration and sheer professionalism in assessing me, getting me out of my house (which has difficult egress) and transporting me quickly to on-going care at hospital in that first magic hour. I know what I owe them, and they are my heroes!

So, my sincerest thanks to every member of the ambulance service involved in saving me on that truly awful night. Good job!

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hello Scrubbly,

Thank you for taking the time to share your story - I hope you are recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide our service with feedback.

Kind Regards

Sara

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