"Appauling treatment"

About: Hillingdon Hospital / Trauma and orthopaedics

As a sufferer from a rare genetic conditions that effects the joints I am no stranger to ortho drs. My experience of Hillingdon Ortho team has been, on more than one occassion - shocking. I was humiliated and disrespected by the consultant and left nil by mouth, pregnant for 24 hours - and my consultant kept forgetting to prescribe me fluids. There was a total lack of respect and communication from Ortho team with my nurses. The hospital was filthy, probably due to how overrun the nurses were, so not only did i have to contend with my original complaints, i left the hospital with D&V, a UTI and conjunctivitis!! Utterly appalled.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Hillingdon Hospital

Thank you for your feedback. I am sorry that your experience with the Orthopaedic team was not a positive experience and that you felt humiliated and disrespected. This attitude goes against the Trust CARES value

Could you please contact our PALS team on 01895 279973 so that your concerns can be investigated by the management team.

Angela Wilson, Matron Surgery

  • {{helpful}} of {{total()}} people think this response is helpful