"Amazing experience!"

About: Hospital Of St Cross (Rugby)

Arrived this morning to have my all 4 of my impacted wisdom teeth removed and it would be safe to say I was a nervous wreck. I could not of had a better experience if it had been private. The surgeons, doctors, and nurses, especially the nurses were just amazing! I was so nervous and shaken up going in that I'm afraid I can't remember names but the people who were on call today in the day surgery unit deserve a medal. I'm still in quite abit of pain now which is to be expected but I can't tell you how thankful I am to the people who were with me today. The atmosphere was so calm and relaxed my poor nerves and the people working were just so wonderful, they couldn't do enough for me! Thank you again, I'm afraid I didn't get to thank everyone before I left this afternoon so incase I missed you, thank you so much!

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Responses

Response from Hospital Of St Cross

Dear Ashlee,

Thank you for providing feedback on your recent experiences of Maxillofacial Surgery at the Hospital of St Cross in Rugby to have your wisdom teeth removed.

I hope you've been recovering well.

It was especially pleasing to hear how all the staff in the Day Surgery Unit were calm and helped you to relax when you were nervous about the operation.

I have passed your comments on to the Hospital Manager and the Modern Matron so they can share your thanks with the team involved.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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