"Staff of all levels treat me with ..."

About: University Hospital Of Hartlepool

(as the patient),

What I liked

Staff of all levels treat me with respect and put me at ease - at a time when most of us feel at their most vulnerable. They were approachable, pleasant and reassuring and I am very grateful for their care and attention.

What could be improved

From a patient care point of view I can think of no areas for improvement.

Anything else?

I would like to extend my thanks to all of the staff involved during my recent stay.

Story from NHS Choices

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Responses

Response from University Hospital Of Hartlepool

Dear Polly – we’re glad you felt you were treated with respect and you were put at ease during your recent stay at the University Hospital of Hartlepool. We will pass your comments on to the staff concerned. We hope you are making a good recovery. Thank you for taking the time to leave a comment on NHS Choices.

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