"Cramlington hospital staff"

About: Northumbria Specialist Emergency Care Hospital

Hi I've recently been very poorly with kidney infections had many stints to and from hospital.there is two members of staff i wish to mention, a porter and the sepsis nurse. These two went above and beyond there job. Outside of work there care was second to none and when I was there the porter made sure I was cared for and kept coming into my room to make sure I was ok and anything I needed, The nurse when on shift came to see me to make sure I was ok and everything else was ok, these two need full regognition of there passion for patients , they need full credit as they are a credit to the n h s xxx

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Response from Northumbria Specialist Emergency Care Hospital

Dear Rachael,

I’m sorry to hear that you’ve been so poorly and I do hope you are feeling better now.

I am so glad that you feel that the care you received at The Northumbria Hospital was second to none. It will be a pleasure to pass on your wonderful review to the teams involved with your care.

Kindest regards,


Jessica Mallach – Head of Quality Improvement & Patient Experience