"Thanks to all the staff who brought our baby..."

About: Northumbria Specialist Emergency Care Hospital

A big thank you to the midwives and breastfeeding staff to the meals service staff. We had an induced labour and theough the night our boy was born. The midwifes on hand were lovely and they felt part of our family giving us the support and care. Interacting with the dads is also very important aspect of having a baby which they did really well and would encourage this throughout the department. The rooms are very spacious and allowing the dad to stay over and visiting times are brilliant aswell as the cheap parking compared to other hospitals. It really did feel like giving birth in a hotel and eliminated that hospital feeling some of us dread. The canteen is open all night too which was useful for dad. Thanks again to the staff at this hospital for making it enjoyable

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Responses

Response from Northumbria Specialist Emergency Care Hospital

Dear Darren,

Congratulations on the birth of your son – what an exciting time for you and your family.

I am so pleased you felt as though our staff became part of your family during such an important time of your life and that you had an enjoyable experience at the hospital. I will make sure your lovely comments get passed on to the teams that you mention. I know that your words will be greatly appreciated.

Best wishes,

Jessica

Jessica Mallach – Head of Quality Improvement & Patient Experience