"Very unhappy parent"

About: Airedale General Hospital

I am absolutely disappointed in airedale hospital the way they treat there patients I was in over a 2 month ago with server pain in my left had side and I got left and moved to 3 different wards as they had no beds I ended up on ward 19 which I belive is a private ward and still have problems with my kidney my sister as been treated poor and she as ms and now my daughter she got admitted last Friday 23rd with suspected appendicitis by our own GP had test done showed she had a water infection so filled her with tablets sent her home Sunday Tuesday morning she ended up back in in more pain got told she as no infection we will send her for a scan starved her all day Tuesday as they told her she was going for a scan that never happened by this time she was in more pain hungry and started being sick they let her eat something same thing happened all day Wednesday then got told Thursday she was booked in at 11 for a scan wasn't allowed to eat by this time she got moved to ward 15 which I belive is the over flow ward of 14 they didn't bother to check her obs all day but on her sheet it says they did I was sat there all day didn't order her any dinner so I had to take her canteen then got told her doctor would come to look at her result that didn't happen till Friday morning where they said can't find owt we will send you home but yet she's still in really bad pain so doctor came back today to be told there's nothing they can do because of the ward she's on if it gets worse will have to come back in i small disgusted the way people get treated poor nursery are struggling and the doctors can't be bothered

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Responses

Response from Airedale General Hospital

We are sorry that you and other members of your family have had such negative experiences at our hospital. We would value the opportunity to discuss and investigate your daughter’s experience in more detail and we would encourage you to contact the Patient Advice and Liaison Service (PALS) on 01535 294019.

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