About: Derriford Hospital

attended for x,ray, in x,ray west, today, staff seemed nice, got changed in cubicle, then had to sit in a tiny little bit of corridoor practically nee to nee with the people sitting opposit, it was so cramped it was rediculouse , it seemed like you was just a bit of meat sitting there, i decided to get dressed again as it seemed a bit draughty, and leave, i told the staff that i was not prepared to sit in the corridoor like that, and it seems that prisoners get treated better?, one member of staff just said that they did not know what prisoners got treated like, so i told them that it was a damb sight better than having to sit there like that with a basket in your hands with your cloathes in, in this day and age, it seems rediculouse.

mabe the hospital should think about spending some money on the conditions inside the hospital instead of all the money they seem to be spending on the outside? just trying to make things just look good, mabe then the actual conditions for people might improve?. not a hospital i would like to attend again.

if you want to know the dept, it was ( x,ray west. )

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Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Dear Cliffyc

I'm really sorry to hear you were disappointed following your x-ray in x-ray west. I will make sure a copy of your feedback is shared with the team in our imaging department. Feedback is so important to help us try and improve our patient experience and I know the team will be grateful to understand how it feels for our patients when using our services.

With best wishes

Claire Jukes

Patient Experience Support Manager

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