"Given no pain relief"

About: Pilgrim Hospital / Urology

(as the patient),

I had an operation to remove a very large kidney stone and a stent was put in from my kidney to my bladder to help me pass urine.

I was kicked out my room on the bostonian private wing just after midday to wait 5 hrs in the garden room for meds. I felt very poorly and weak and was disgusted to be treat this way. I was given no pain relief and in absaloute agony, so I went to my GP today for pain relief and he was shocked that I wasnt given anything for pain.

I feel so ill and shocked at the way I was just left with no room when feeling so ill.

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Response from United Lincolnshire Hospitals NHS Trust

Dear Poorly Lady,

I am very worried that you had not been given any pain relief and you were sat out too early. I would like to better understand the circumstances surrounding your episode of care so we can ensure this could not happen again.

I would be grateful if you would contact me (will.hayes@ulh.nhs.uk, 01205 446360) so I can take your details and address your concerns with you directly.

Please accept my sincere apologies, I look forward to hearing from you shortly.

With regards,

Will Hayes,

Sister/Charge Nurse, Bostonian

Update posted by Poorly lady (the patient)

I have emailed you