"the childrens area was open , ..."

About: Bradford Royal Infirmary

(as the patient),

What I liked

the childrens area was open , although the nurses were very busy all worked well together . i have had many visits to a&e with and with my children. The care i recevied was fanastic

What could be improved

The childrens area shoild be open every day 24 7. The reception staff appeared rude . advised them that my child had changed his name and address she didnt appear to take any notice. I found this down right disgrace, given the issues of safegauding of children etc

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››