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My mother just had a hip replacement here

Story from nhs.uk

"My mother just had a hip replacement here"

About: Shepton Mallet NHS Treatment Centre

I cannot begin to thank the team here who have looked after my mother, after complications due to other illnesses , the care she has recieved from start to aftercare , has been of the highest ive seen , being a carer myself, expecting what I would do has exceeded my expectations, I can highly recommend this hospital, to anyone , an amazing , thorough caring team .

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Response from Shepton Mallet NHS Treatment Centre 7 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 11/10/2016 at 15:11
Published on nhs.uk on 12/10/2016 at 02:30

Dear Mrs Maidment

Thank you so much for taking the time to post feedback regarding your Mother's recent treatment with us.

At Shepton Mallet NHS Treatment Centre we aim to provide a high quality, individualised patient focused service ensuring every patient is treated with the care and respect they deserve (and which we would all want for ourselves) and it was lovely to hear that we have exceeded your expectations. Thank you for also recommending us - we very much appreciate this.

We do hope your Mother is making good progress and we look forward to seeing her again at her follow up appointments.

Once again, thanks you.

Kind regards

Trudy Craig RN

Patient Quality and Safety Manager

T : 01749 333743

Trudy.Craig@careuk.com

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