"Very upset"

About: Newham General Hospital / Gynaecology

I'm pregnant in 5 weeks .. I come in the emergency because I was bloodying.. I wait 7-8 hours .. They didn't give me something to stop the blood.. They told me to come back after 2 days.. I make the appointment.. They take me the blood, they make me the scan.. After they told me to come back again after 2 days to make me again the scan.. At the second scan it's was a doctor, I don't want to give the name , they didn't know to make me the scan.. Was coming another doctor to make me the scan.. In the end they told me that I have a cervical pregnancy, when I ask how many weeks I have they didn't told me because they didn't know it :) it's possible something like this?! I don't think so.. Anyway after this they make me an appointment to make the operation.. And when I was coming in th hospital at the hour they told me to come.. I must to wait like 8-9 hour or more.. So to stay without eating or drinking something 24 hour it's not possible! If i ask the nurse about the doctor they respond without respect and very rude!

In my opinion if a woman pregnant is coming in the hospital because she was bleeding and she must to wait too much hours too see if the person is ok or not.. I don't have words..!

I'm very upset !

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Responses

Response from Newham General Hospital

We are very sorry to read of your experience during your time in A&E and the gynae unit and of the concerns you have raised here.

We are sorry that the staff did not communicate with you to the standards we expect. This is not acceptable and we apologise that you left feeling upset.

We would like to speak with you about the concerns you have raised here so that we are able to understand and investigate what happened and offer you appropriate care. To do this; we ask if you could contact us with your personal information and more detail about your visit.

Please contact the PALS Team on 020 3594 2040 or by email: pals@bartshealth.nhs.uk

Barts Health NHS Trust

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