"Made to feel like I shouldn't of been there"

About: Gloucestershire Royal Hospital / Accident and emergency

I was taken by ambulance on Sunday as I had suffered a kind of seizure at home bought on by pain in my arm and neck, I was given morphine and oxegan by the paramedic, they advised me to go the Gloucester royal for some blood tests and overnight pain management so I didn't have another attack, when I arrived no one came to me until I said I had a pain in my chest, then I was taken from the bed and put on to a chair, I waited for six hours Then I was eventually seen by a doctor who couldn't even make eye contact with me and kept looking away, then to be told I was fine and I'd had an anxiety attack. I have since been told by my GP that my trapped nerve is causing me pain which brings on high blood pressure and dizziness, I found the doctor at Gloucester Royal very arrangont towards me, they made me feel like I shouldn't of been there!

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Responses

Response from Gloucestershire Royal Hospital

Hi there,

Sorry to hear about this experience in our hospital. If you haven't already done so, it would be great if you could get in touch with our patient liaison (PALS) team so that they can look into the issues you've raised in more detail? You can contact PALS on 0800 019 3282 (Free phone) or by emailing pals.gloucestershirehospitals@glos.nhs.uk

Best wishes

The team at Gloucestershire Hospitals NHS Foundation Trust

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