"3 year old in A&E"

About: Gloucestershire Royal Hospital / Accident and emergency

We want to express our thanks and appreciation to everyone involved in the treatment of our 3 year old son last Thursday. He had a horrible and scary fall down the stairs but everyone involved from that point on was brilliant, from the person at the emergency services call centre to the lovely person who arrived in their rapid response vehicle and took us to hospital. We were seen quickly and shown real care by the doctor from the facial injuries team who really made such a difference with their calming manner and sensitive treatment. In a very difficult situation we are so thankful for everyone's hard work and concern. Catherine & Tim

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Responses

Response from Gloucestershire Royal Hospital

Dear Catherine & Tim,

Thank you very much for taking the time to share your feedback with us. It’s great to hear your son was so well looked after in our hospital and we will pass your comments on to the staff involved in his care.

Best wishes,

The team at Gloucestershire Hospitals NHS Foundation Trust

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