"Maternity nightmare"

About: Musgrove Park Hospital / Maternity

My daughter had been admitted for a pre booked induction due to severe anxiety , even asking for a elected c section , had to wait for someone to get a doctor to do the prescription that the consultant had failed to do, 24 hours still no baby , got told to go back to sleep when her contractions were regular , had to experience a lady give birth next to her on the ward, had the night staff listened at 5am this would not been the case. My daughter is so anxious that the 2 pm bed in labour ward never happened and now at 4.35pm still waiting ... Fuming is not the word.

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Responses

Response from Musgrove Park Hospital

I have just read your comments and I am very sorry to read your concerns regarding your daughter’s experience.

Would you like to contact Nicky Van-Eerde, Maternity Matron, who would welcome the opportunity to speak with you (please telephone 01823 344 456) or call the Patient Advice & Liaison Service (PALS) at Musgrove Park and one of our PALS Officers would be happy to help you: please telephone: 01823 343536 or e-mail the team: pals@tst.nhs.uk . Kind regards, Lucille Hoose, Patient Experience Department.

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