"I was admitted on Jan 20th having ..."

About: University College Hospital

(as the patient),

What I liked

I was admitted on Jan 20th having collapsed at work to UCH and everything had been fine, I felt cared for but nothing could be found wrong with me having done an ECG and CAT scan.

Anything else?

That is until the discharge process at around 00:15. The canular was taken out of my arm as I had been discharged but it came out wrong and I bled out for a little bit with my blood pressure falling to 87/54. This led me to feel disorientated again (having gradually improved in the last 5 hours of the 7 I had been in the hospital). I was told to 'sleep it off' but at 0100 I was told I had been discharged and I was no longer the hospital's concern. Still feeling disorientated I had no option but to head to Euston station for my last train (towards Watford), which I missed owing to the disorientation and I was taking little steps because I was worried about falling over.

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Response from University College Hospital

Mark, we are sorry to hear about your experience at UCH. If you would like to contact our PAL Service we would like to look further into these issues

Patient Advice and Liaison Service (PALS)

Open to the public Monday to Friday 9am – 4pm

Tel No: 020 7380 9975

Email: pals@uclh.nhs.uk

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