"I feel it's a waste of their time and mine"

About: West London Mental Health NHS Trust

(as the patient),

I don't get the help that I require. I feel that the staff are not helpful as they do not listen to what I am saying (no listening skills).

They visit me without warning me. When I have other appointments and plans sometimes. I feel it's a waste of their time and mine. i find them patronising and not very sympathetic and courteous.

I am very pleased with Dr Lodhi but think that the other care givers need more training in helping more patients with mental health problems.

Do you have a similar story to tell? Tell your story & make a difference ››