"Excellent care"

I'd like to say a huge thank you to all the nursing staff who looked after my 7 month old granddaughter who was taken in to Manchester children's hospital by ambulance on Thursday the 15th of October 2016. From from the moment she arrived she was given the highest standard of care I have ever witnessed. A very frightening time was made more manageable by the doctors vigilance and constant attention. We were kept informed of decisions treatment and a plan. They not only took great care of my granddaughter, my daughter and her husband were given room s to sleep in. She was moved onto the PHDU ward and received one to one care all night and I was able to stay with her . Doctors kept a close eye on her and informed us every step of the way as to plan procedure and care. My granddaughter was able to return home on Sunday evening thankfully. I cannot express my gratitude and admiration for all concerned with not only her care but ours too. What an amazing stressful and heart rendering job they do. Thank you

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Responses

Response from Royal Manchester Children's Hospital

Thank you for taking the time to comment on your granddaughter’s recent care at Royal Manchester Children’s Hospital. We were pleased to hear that your granddaughter has recovered enough to be able to go home. Your feedback on the care delivered to your granddaughter and the communication with and support for your family received reflects the dedication and commitment of our staff.

Your comments have been shared with the teams in the Paediatric Emergency Department and High Dependency Unit and we know they will be delighted to have been recognised for their efforts.

We hope your granddaughter continues to recover to full health.

Royal Manchester Children’s Hospital