Unfortunately I recently had to attend A&E with my nana due to an exacerbation of her COPD.
After spending some time in A&E, with a quiet and rude nurse, we were transfered to ERU. I cannot express how grateful I am for the nurse (Stevie Docherty) in the GP bay, he was so caring and upbeat, making us feel at ease instantly. Stevie was amazing, he took his time to explain what he planned to do and why, reassured my nana and most importantly - took time to smile, laugh and have a genuine conversation. Stevie is an absolute credit to your hospital!
"Outstanding Nurse ERU"
About: University Hospital Monklands / Emergency Department University Hospital Monklands Emergency Department ML6 0JS
Posted by Granddaughter23 (as ),
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