"Excellent calm professionalism from all of the staff"

About: Hairmyres Hospital / Cardiology

(as the patient),

Fast assessment in A&E followed by admission to coronary care unit.

Full barrage of tests including angiogram, led to quick diagnosis and discharge the next day.

Excellent calm professionalism from all of the staff, quiet calm environment all of which built confidence in the standard of care.

Food was v. good too!

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Responses

Response from Lise Axford, Senior Nurse, Emergency Medicine, Hairmyres Hospital

picture of Lise Axford

Dear CRL

Thank you for sharing your recent experience. I hope you are recovering well. I am pleased to hear that you were promptly assessed and treated. Staff value all feedback and will be delighted to hear that you were reassured by their calm and professional approach. I will ensure your comments are shared with the different teams.

I appreciate you commenting on the food and will share with the catering manager also.

Wishing you a speedy recovery

Lise

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