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"Nicest staff I have ever experienced at hospital"

About: Leicester Royal Infirmary / Gynaecology

I felt the need to write this review after visiting on several occasions over the last few years for Colposcopy and having treatment on Thursday. Every time I have visited I have saw the same nurse who ever time has been so lovely and made me feel at ease during this distressing time. On Thursday I was referred to a specialist consultant and again, they were so informative and down to earth, I was made to feel relaxed and even though the procedure was painful, the nurse and doctor again made me feel at ease. Since then I have just called to check my symptoms are normal after the op and the person on the phone was lovely. I had to wait a little while on Thursday but the staff at the Gynaecology unit are so friendly I know they are doing the best for every patient, I didn't even feel at all frustrated. I want to thank everyone there for their kindness and wish every unit in the hospital was as lovely as the unit at gynaecology.

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Responses

Response from Leicester Royal Infirmary 7 years ago
Leicester Royal Infirmary
Submitted on 19/09/2016 at 13:47
Published on nhs.uk on 20/09/2016 at 02:31


Dear reviewer, thank you for taking the time to review Gynaecology at Leicester Royal Infirmary.

Your comments are very much appreciated and will be passed to the teams involved in your care.

We are delighted to hear that you have received a high standard of care throughout your treatment and you found our staff caring and appreciative of your concerns.

Best wishes for your continued recuperation, Communications Team, Leicester's Hospitals.

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