"Father with dementia"

About: Queen's Hospital, Burton Upon Trent / Accident and emergency

My father was admitted with a urine infection he is in late stage dementia, he care was a disgrace by most from start to finish, no air mattress available for over 12 hrs , no communication between any staff , trying to give him tablets instead of syrup , not trying to feed him , the final straw was being sent back to then nursing home with 4 bed sores , one being dressed and not owning up to it , sister in charge of ward 3 didn't want to know and tried to blame the extremely caring nursing where my father has been care for for over a year , would I send my 80 yr old father back , not if I can help it , you treat your pet dog like they treated him

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Response from Queen's Hospital, Burton Upon Trent

Dear Reviewer

We are sorry to read your comments regarding your father’s care and treatment at Queen’s Hospital. We are currently working to resolve matters. If you would like to discuss your concerns further please do not hesitate to contact PALS office directly on 01283 593110, our service is available Monday to Friday 09:00 – 16:30hrs.

Kind regards

PAL S team