"Poor dental care"

About: Bristol Royal Infirmary / Accident and emergency

I travelled from the far side of taunton to the BRI dental hospital. As i was told by the day before to be there by 8am. I arrived at the reception at 2 mins past 8 and was told they had reached the patient no for the day the journey took me 1hr 30 mins for nothing. I hadxan abcess discharging puss yet i could not get dental treatment anywhere in somerset or bristol sd an emrrgency so i am taking the matter up with my mp still not had any treatment and staff dont carr

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Response from Bristol Royal Infirmary

Hello. We are sorry to here about your recent experience. We have a patient support and complaints team. Please contact them via: psct@uhbristol.nhs.uk or please call 0117 342 1050. Many thanks.

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